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Do you ship internationally?Yes, we offer international shipping. Shipping costs and delivery times vary based on the destination. Please check our Shipping Policy for more information.
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What payment methods do you accept?We accept various payment methods, including credit/debit cards and other secure payment options. All transactions are processed through a secure payment gateway.
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How can I track my order?Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number on our website or the courier's website to track the delivery status of your order.
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Do you offer gift cards?Yes, we offer gift cards of various denominations. You can purchase them on our website, and they make great gifts for friends and family.
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What is your return policy?We do not offer refunds or returns unless the item is defective. For more details, please read our Refund Policy To start a return, you can contact us at gauddly@gmail.com
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Are the colors of the products accurate on the website?We make every effort to display the colors accurately, but variations may occur due to individual monitor settings. If you have concerns about colors, feel free to contact us for more information.
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How can I place an order on your website?To place an order, simply browse our website, select the items you want, and add them to your cart. Follow the checkout process, providing necessary information, and complete your purchase securely.
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How can I contact your customer support?You can reach our customer support team by emailing us at gauddly@gmail.com. We strive to respond to all inquiries within 2 days during business hours.
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How can I stay updated on new releases and promotions?To stay informed about new releases, promotions, and exclusive offers, subscribe to our newsletter. You can do this by providing your email address at the bottom of our website.
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Are your products ethically produced?Yes, we are committed to ethical and sustainable practices. Our products are produced under fair labor conditions, and we prioritize environmentally friendly materials and processes. Feel free to contact us at [Your Contact Email] if you have any additional questions or concerns!
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Can I modify or cancel my order after it has been placed?Unfortunately, once an order is placed, we are unable to modify or cancel it. Please review your order carefully before confirming the purchase.
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